workplace

sari-saring kwento mula sa nguso ni Geisha

Hello Philippines and Japan! Geisha is back after quite a long hiatus! Sorry if i havent replied to all your comments a…

Jeff Klein April 15, 2009

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workplace

i missed you all guys!

Hello Philippines and Japan! Geisha is back after quite a long hiatus! Sorry if i havent replied to all your comments a…

Jeff Klein April 15, 2009

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workplace

Rest in peace Don Armando

Don Armando,10, was found dead 11:00 AM EST, at his home in New York. Don Armando was born Armando Chenelyn "boom …

Jeff Klein March 30, 2009

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workplace

its the Final countdown

Finally, naglakas  loob na rin ang Landlady namin na magsend ng bonggang-bonggang announcement. Tamang adik! Pati annou…

Jeff Klein March 28, 2009

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workplace

Maling Akala ang Pootah! (a parting message to Don Armando)

Excerpts from Oten Monologue (chozz lang) Akala ko ok na ko sa ganito. Simpleng petiks, simpleng tawanan, tamang bondi…

Jeff Klein March 25, 2009

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work

Blogging 101

Blog is defined as a type of website, usually maintained by an individual with regular entries of commentary, descript…

Jeff Klein March 19, 2009

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workplace

sana may increase kahit krisis :P

Whewwwww.... Tapos na rin sa wakas ang annual appraisal ko! Magkakaalaman na rin kung sino ang weakest link at kung kan…

Jeff Klein February 13, 2009

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rants

call center dictionary [updated]

This post is dedicated to the owl workers of col ceners! (yes maritess silent "t" sha! hahahah) This is so r…

Jeff Klein November 26, 2008

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twilight

watch out for "TWIGLIG" soon

I felt soooo provincial! The last time i read a novel was when angels and demons came out of the market. That was like …

Jeff Klein November 15, 2008

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workplace

its over, i'm dead

This is it! This is what we call celebration. We are not in any way connected with Obama. Or even associated with Ameri…

Jeff Klein November 08, 2008

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workplace

business with pleasure, apply now!

I was startled upon hearing a chixmax from my supervisor on a documentary about the nature of the call center industry.…

Jeff Klein October 01, 2008

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workplace

....isang eksena sa buhay call center

.....hindi ko na sha narinig na tumawa. Naka break ata ang punyeta. Buti naman para maipag patuloy ko ang aking nasimul…

Jeff Klein September 25, 2008

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work

Start of the Month

IN THIS ISSUE: HOW TO BE MORE CUSTOMER-CENTRED IN 2008 1. Stop talking to customers 2. Start listening to customers 3. …

Jeff Klein January 11, 2008

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workplace

QA scores

its been a while since i haven't had a chance to check my call recordings. during coaching sessions, i just nod…

Jeff Klein December 06, 2007

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